Shadow IT vs. Connected IT: Bringing Workflow Workarounds into the Light
Every title agency owner likes to believe that their written standard operating procedures (SOPs) are the absolute law of the land. We invest heavily in…
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The “Downloads” Minefield: Why Title Automation is Your Best Cybersecurity Shield
Every single morning, your processors and escrow officers sit down at their dual-monitor desks to perform what seems like a standard, harmless transaction routine. They…
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The Vendor Paradox: Why Adding Tech Often Subtracts Efficiency
As we head to the National Settlement Services Summit (NS3) in Kansas City, the conversation has shifted away from “digitization” and toward something much more…
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The “Swivel Chair” Tax: Calculating the Real Cost of Manual Data Entry
In the title and escrow industry, we talk a lot about “soft costs” – the expenses that don’t show up as a line item on…
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Stop the “Stare and Compare”: Why Connectivity is the Cure for Title Fatigue
We’ve all seen it in a title office: the dual-monitor setup. On one screen, the Title Production System (TPS). On the other, real estate documents…
