2026

    In the title and escrow industry, we talk a lot about “soft costs” – the expenses that don’t show up as a line item on a budget but drain profitability all the same. But there is one cost that is entirely visible if you simply walk through your office: the “Swivel Chair” Tax. […]

    We’ve all seen it in a title office: the dual-monitor setup. On one screen, the Title Production System (TPS). On the other, real estate documents and multiple portals. Juggling between the two is routine, but it can slow work and increase the chance for mistakes. And in the middle? A highly skilled title […]